When do you need a Trace and Acces Survey?
A trace and access survey is typically required in situations where there is evidence of a hidden leak that cannot be easily located through conventional methods.
Here are the common scenarios when a trace and access survey should be considered:
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Unexplained Water Damage: When there are signs of water damage such as damp patches, mould growth, or peeling paint on walls, ceilings, or floors, and the source of the leak is not immediately apparent.
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Unusual Water Bills: If there is a sudden increase in water bills without a corresponding increase in water usage, it may indicate a hidden leak that requires investigation.
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Low Water Pressure: Persistent low water pressure in the plumbing system can be a sign of a leak, especially if it occurs without any obvious cause.
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Audible Water Sounds: Hearing water running or dripping when no taps or appliances are in use can indicate a hidden leak within the property.
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Unexplained Puddles or Wet Spots: Finding unexplained wet areas or puddles inside or around the property can suggest a leak that needs to be traced and accessed for repair.
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Visible Structural Damage: Cracks in walls or floors, or sinking and shifting foundations, can sometimes be caused by water leaks undermining the structural integrity of a building.
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Insurance Requirements: In some cases, insurance companies may require a trace and access survey to be carried out as part of a claim process for water damage, to identify and document the source of the leak.
Our service is Home Insurance Approved
"Trace and Acces" is a standard cover within most home insurance policies.
This is a quick guide to home insurance covers.
Please check your policy to confirm details of your cover.
What does your home insurance usually cover?
The cost of finding the source of a leak in your home Making the area around the leak accessible so it can be repaired Any repairs needed to fix the damage that’s been caused by the search
What doesn’t trace and access cover?
Repairing the leak. It’s only for finding the source of the leak and making it accessible for repair. Any water coming in from the outside. It only covers the escape of water from a burst pipe, for example.his is the space to describe the service and explain how customers or clients can benefit from it. It’s an opportunity to add a short description that includes relevant details, like pricing, duration, location and how to book the service.
Are underground pipes covered by home insurance?
Yes, most buildings insurance policies cover underground pipes if they’re on your private land. This includes: - Pipes - Drains - Cables - Tanks Your home insurance covers you for the underground pipes you’re legally responsible for. So anything owned by a water company or your neighbours isn't covered. Also, you might not be covered if: - The damage isn’t accidental - The pipes degrade due to usual wear and tear
How to claim against your home insurance?
To make an insurance claim: - Contact your insurers before conducting any work and tell them about the leak. - Send our comprehensive insurance appproved quote to your insurers. If they approve the quote, we can schedule a date to attend. Following the investigation, we provide a comprehensive report pin-point any leaks within the property. - You give the report to your provider who then reimburses you for your costs. Once the leak has been traced, we will be able to provde a quote to make repairs and make good any acces damage caused. You can speak to your insurer about getting it repaired through your buildings insurance policy.d explain how customers or clients can benefit from it. It’s an opportunity to add a short description that includes relevant details, like pricing, duration, location and how to book the service.
Our Technology
Finding elusive leaks can be difficult if the leak is underground or behind a wall or tiles without the right equipment.
We use state-of-the-art technology to be able to pinpoint any leak in a non-intrusive manner.
Our high-precision thermal cameras can identify leaks in your heating or under-floor systems, behind walls and tiles.
Thermal Imaging
Cameras
For outdoor leaks underground, tarmacs, driveways and earth, our sonic leak detection equipment can find any leaks.
Acoustic Systems
Sonar
For complex piping systems or micro leaks, our tracer gas system can provide accuracy and precision required.
Gas Tracer systems
Pin-point
For leaks that are hidden within your heating system or for underfloor heating, our thermal cameras will pinpoint the problem.
Thermal Imaging
Our acoustic systems are used to find leaks underground or in the mains system. They can locate a leak upto 3m below ground.
Acoustic & Sonar
For intricate and complex systems such as large properties or communal areas, gas tracer system can be used to find ay leak.
Gas Tracer Systems
Our qualified specialist will attend with all equipment to conduct a thorough test and identify all leaks.
Fixed Price
Our leak detection service has been approved by most UK home insurance companies. Request a quote and send it to them first.
Home Insurance Approved
Or your money back. We will provide a comprehensive report for your home insurance and can provide a quote for repairs.
Guaranteed to find leak
